Lagoon Rules

Welcome to Laugarás Lagoon! To ensure the safety and well-being of all our guests, we ask you to respect the following rules:

Safety Rules & Rules of conduct

Staff members: For the safety and enjoyment of all visitors, guests are required to always follow the instructions of our staff members. Staff members are responsible for ensuring a safe environment in and around the lagoon. Disregarding or refusing to comply with their directions may lead to expulsion or removal from the facility without refund.

Child supervision:

Children under the age of 5 are not permitted in the lagoon.
Children under the age of 15 must be accompanied by an adult aged 18 or older.
Each adult may accompany a maximum of two children into the lagoon.
Children under the age of 7 must wear approved flotation armbands or swim vests while in the lagoon.
Children aged 6 may be without flotation aids if they are able to swim and are at least 120 cm tall.
Children aged 6 and older must use the changing room designated for their gender.
The sauna is not intended for children under the age of 8.

Flotation armbands are available free of charge upon arrival. Flotation armbands and swim vests are not a substitute for active adult supervision. Parents and legal guardians are responsible for their children’s safety and must supervise them at all times while in the lagoon and throughout the premises.

Laugarás Lagoon staff can accompany children to the appropriate changing room and provide guidance and assistance as needed.

Laugarás Lagoon staff may request a valid ID card or passport to verify a child’s date of birth and reserve the right to deny access if a valid document cannot be provided. Parents and guardians are responsible for their children throughout the whole facility and lagoon area at all times.

Swimwear: swimwear is required at all times while using the lagoon and spa area. Swimwear must be made from materials specifically designed for swimming and water use.

Diving and jumping: Diving and jumping into the lagoon are strictly prohibited – violations may result in expulsion or removal.

Intoxicants: Smoking, the use of tobacco, vaping, nicotine pouches or any other use of intoxicants are strictly prohibited within the whole facility.

Food and drinks: Outside food or beverages may not be brought into or consumed at Laugarás Lagoon. All beverages purchased in the lagoon are served in plastic glasses. Guests may consume a maximum of three alcoholic drinks.

Toys: No pool toys are allowed. Inflatable toys, balls, or diving equipment are not permitted.

Wash without swimwear: All guests must wash thoroughly with soap, without a swimsuit, before entering the pool area. Hair must be showered or washed.

Water quality: The hot water in the lagoon comes from the geothermal area in Laugarás through Bláskógabyggð. It is cooled with glacial water from the river Hvítá, which is filtered and purified before flowing into the lagoon. In addition, the lagoon is regularly emptied, thoroughly cleaned before being refilled, and daily water sampling is carried out. The lagoon is natural and chlorine-free. Together we keep the water pure. Showering before entering the lagoon is mandatory.

Slippery: Please be aware that floors and walkways may be slippery when wet. Use caution in wet areas and on stairs. Guests enter the facilities at their own risk.

Be considerate: Laugarás Lagoon reserves the right, at its sole discretion, to refuse entry to, or remove from the lagoon, any person who: − Behaves in a manner that, in the opinion of Laugarás Lagoon staff, compromises the safety or enjoyment of other guests. − Uses threatening, abusive, or insulting language, or acts in a way that may cause a disturbance. − Is, or appears to be, under the influence of drugs or alcohol. Laugarás Lagoon staff may request guests to undergo a breathalyzer test if there is any indication of alcohol influence. Guests will not be permitted to enter the lagoon if their blood alcohol level exceeds 0.08%. Refusal to take a breathalyzer test will result in denial of entry or removal from the premises if entry has already been granted. In the above cases, no issues will be refunded.

Photography: The use of cameras, phone cameras, camera-equipped glasses, or any other devices capable of taking photos or videos is strictly prohibited in the changing rooms and showers. Please show consideration and respect for other guests. Guests must refrain from photographing or recording others without their explicit consent. Photos and videos taken at Laugarás Lagoon are for private use only and may not be used for commercial purposes.

Valuables: Guests are urged to use the lockers provided for their belongings. Guests should avoid bringing valuables or delicate items into the lagoon and spa area, as exposure to water, moisture, and heat may cause damage. Laugarás Lagoon assumes no liability for lost, stolen, damaged or misplaced personal items.